Your privacy is our priority. This document transparently explains how hoko69 collects, uses, stores, and protects your personal data when you use our platform.
Six core principles that form the foundation of personal data protection on the hoko69 platform.
All data transmitted between your device and hoko69 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions.
Your personal data is never sold, rented, or shared with advertisers or external third parties for marketing purposes without your explicit consent.
You have the right to access, correct, download, or request deletion of your personal data at any time via your account panel or by contacting our support team.
Data is stored in high-performance data centres with strict access controls, intrusion detection systems, and round-the-clock security monitoring.
Hoko69 fully complies with Malaysia's Personal Data Protection Act (PDPA) and all applicable international data protection standards governing our platform.
You may choose to opt in or withdraw consent for marketing communications, promotional notifications, and alert emails at any time through your account settings.
Hoko69 takes the responsibility of protecting user privacy seriously. This Privacy Policy transparently explains how we collect, use, store, disclose, and protect your personal information when you use the hoko69 platform — including our website, mobile app, and all related services we offer.
By registering or continuing to use the hoko69 platform, you agree to the practices described in this Privacy Policy. We encourage you to read this document carefully in full to understand your rights and responsibilities regarding privacy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for further inquiries.
This Privacy Policy applies to all information collected through the hoko69 platform, including information you voluntarily provide during registration, information collected automatically during use, and information we obtain from trusted third-party sources for identity verification purposes.
Hoko69 collects various types of information depending on how you interact with our platform. This information is required to ensure a secure, fair service that meets legal requirements.
Information you provide directly:
Information collected automatically:
| Data Type | Example | Purpose |
|---|---|---|
| Technical Data | IP address, device type, operating system, web browser | Security & Fraud Detection |
| Usage Data | Pages visited, games played, session duration | Service Improvements |
| Location Data | Approximate location based on IP | Geographic compliance & security |
| Transaction Data | Total deposits, withdrawals, wagering history | Financial records & AML |
| Cookie Data | Language preference, login status, session ID | Platform functionality & personalisation |
Hoko69 uses collected data only for legitimate and limited purposes. We do not process your data beyond what is necessary for the following purposes:
Hoko69 does not sell or rent your personal data to any third party. However, in certain limited circumstances, we may share your data with the following parties:
All third parties with whom we share data are bound by data processing agreements that require them to protect your information to a standard equal to or exceeding that of hoko69. We do not permit any third party to use your data for their own purposes outside the scope of services provided to hoko69.
The hoko69 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, enhance the user experience, and understand how players use our services.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect platform functionality and your gaming experience. For more information on managing cookies, refer to your web browser's help section.
Hoko69 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
Data Retention Period: hoko69 retains your personal data for as long as necessary to fulfil the purpose of collection or to meet legal obligations. Financial transaction and KYC records are kept for a minimum of 7 years in accordance with Malaysian legal requirements. Closed or inactive accounts may be deleted after a 5-year period following notification to you.
As a hoko69 user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights within a reasonable timeframe:
You have the right to request a copy of all personal data we hold about you in a readable format.
If your data is inaccurate or incomplete, you have the right to request immediate correction through your account panel.
You may request the deletion of your personal data subject to applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time without providing a reason.
You may request your data in a structured, machine-readable format for transfer to another service provider.
Under certain circumstances, you may request that we restrict the processing of your data while an inquiry or complaint is being resolved.
To exercise any of the above rights, please contact our privacy team by email at [email protected] or via our 24/7 live chat. We will respond within 30 business days from the date your request is received.
The hoko69 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
If we discover that personal data of a minor under 18 years of age has been collected without proper age verification, we will take immediate action to delete the relevant data and close the account involved. Parents or guardians who believe their child has registered an account on hoko69 without consent may contact us immediately for remedial action.
Hoko69 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or the way our platform operates.
Any material changes to this Privacy Policy will be communicated to you via a prominent notice on the platform or by email at least 7 days before the changes take effect. The "Updated" date at the top of this page will always reflect the date of the most recent revision.
Your continued use of the hoko69 platform after any changes to this Privacy Policy take effect constitutes your acceptance of those changes. We encourage you to review this page periodically to ensure you are always informed of how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the hoko69 privacy team:
For more information about your rights and responsibilities on the hoko69 platform, please refer to Terms and Conditions our complete or visit the FAQ ours.
Register your account today and enjoy the hoko69 platform — secure, transparent, and compliant with international data protection standards.